Free Shipping
Free shipping on orders over RM200—because thoughtful gifting should be easy and affordable.
Handmade
Unique, handcrafted gifts made with care for any occasion—weddings, birthdays, or corporate events.
Secure Payment
Safe, encrypted checkout to protect your privacy with every handmade purchase.
Your story, our art.
Personalized tiffins, tumblers, or tote bags tailored for special occasions like weddings, corporate gifts, or birthdays.
COMMON QUESTIONS
At Tiffins Made with Luv, each item is handmade with care and attention to detail. As our products are custom and crafted individually, we do not accept returns or exchanges. Please ensure you review your order carefully before confirming your purchase.
If you have any concerns about your order, feel free to contact us at [email protected] or WhatsApp +60105520951 and we’ll be happy to assist.
Tiffins Made with Luv is a homegrown brand specializing in handmade, decoupaged tiffins, tumblers, bags and clutch. Each item is lovingly crafted with unique designs, inspired by Malaysian culture and heritage.
Yes! Every piece is handmade and hand-decorated using the decoupage technique. This means no two items are exactly alike—each product is one-of-a-kind.
Decoupage is an art technique where decorative napkin is carefully layered and sealed onto surfaces like stainless steel. metal, wood or bags. It creates a beautiful, textured finish that adds character to everyday items.
Yes, we welcome custom orders! You can choose a theme, color palette, or even send us a special design request. Just contact us via WhatsApp or DM us on Instagram.
You can order through :
* Order here on the website
* Instagram DM : [@tiffinsmadewithluv](https://www.instagram.com/tiffinsmadewithluv)
* WhatsApp: +60105520951
We will confirm your order, share payment details, and keep you updated on your item’s progress.
Processing Time
Ready stock ships within 3–5 working days.
Custom orders take 7– 30 working days, depending on design and volume.
Shipping Partners
We use local courier services such as J&T, PosLaju, or DHL eCommerce for domestic delivery and for Singapore and Brunei too.
Shipping Charges
Calculated at checkout or informed via WhatsApp for custom orders.
Free shipping may be available during promotions.
Delivery Timeframe
West Malaysia: 3–5 working days
East Malaysia: 5–10 working days
International: Available on request (subject to additional cost)
Damaged/Lost Parcels
We are not liable for delays, lost parcels, or damage during transit, but will assist in making a claim with the courier
As all products are handmade, it usually takes 5 –7 working days to complete your order. During peak seasons or for bulk/custom orders, we’ll advise you on a longer lead time.
Absolutely! We love working on wedding gifts, corporate tokens, and festive sets. Let us know your quantity and preferred delivery timeline.
Tiffins Made with Luv is more than just a gift—it's a story, a heritage, and a celebration of handmade artistry.
🌸 Every piece is handcrafted with love, combining traditional decoupage techniques with Malaysian soul—featuring floral batik, Penan weave patterns, and iconic silhouettes like KLCC and the hibiscus.
🖐️ Uniquely handmade – No two pieces are the same. Each tiffin, tumbler, or gift set carries the warmth of human hands and the heart of a woman artisan behind it.
🎁 Thoughtful gifting with purpose – Our Bingkisan Hati and Sedondon sets aren’t just pretty—they’re practical, sentimental, and carry meaningful stories that connect givers and receivers.
🌏 Proudly Made in Malaysia – We support local artisans, use local materials where possible, and represent Malaysian craftsmanship with pride to the world.
🌺 Women Empowerment at the Core – Every sale contributes to the livelihood of women artisans and micro-entrepreneurs from B40 communities.
✨ When you choose Tiffins Made with Luv, you're not just buying a product—you’re uplifting a dream, supporting local talent, and giving a gift that lasts beyond a season
Yes! We offer seasonal and curated gift sets such as Bingkisan Hati, Balik Kampung, Mothers Day and Teachers Day. Follow us on Instagram for the latest updates and promotions.
Yes it is. You can wash it like normal dishes. No steel sponge should be used.
We respect your privacy. This policy explains how we handle your personal information:
What We Collect
Name, contact number, delivery address, and email.
Payment details (processed via secure payment gateway; we do not store card data).
How We Use It
To fulfill your order, contact you for order updates, and for our internal record-keeping.
With your consent, we may occasionally send promotions or updates via WhatsApp or email.
Data Protection
We do not sell or share your information with third parties. All data is stored securely.
Cookies & Analytics
If using our website, cookies may track visitor activity for website improvement. You can disable this in your browser settings.
Your Rights
You may request to view, update, or delete your personal data at any time.
Effective Date: 1 June 2025
Welcome to Tiffins Made with Luv. By accessing or using our website, social media pages, or making a purchase from us, you agree to the following terms:
Handmade Nature of Products
All our products are handmade and may vary slightly in color, pattern, or finishing. Each item is unique.
Product Usage
Our decorative tiffins and tumblers are meant for light food storage or gifting and are not recommended for stove or microwave use unless stated otherwise.
Order Confirmation
An order is considered confirmed once full payment is received. We reserve the right to cancel any order with notice due to unforeseen circumstances.
Pricing & Payment
Prices are in Malaysian Ringgit (RM). We accept online bank transfer, e-wallets, and other available payment gateways as displayed.
Intellectual Property
All images, designs, and content are the property of Tiffins Made with Luv and may not be reproduced without written permission.
At Tiffins Made with Luv, every item is handcrafted with care. As our products are made in small batches or custom-designed, all sales are final.
However, if your order arrives damaged or incorrect, please contact us within 3 days of receiving your item, along with clear photos. We’ll review your case and offer a replacement or refund where applicable.
Custom or personalised items are non-refundable and non-returnable.
For any issues, kindly reach us via WhatsApp at +6010-552 0951.
Testimonial
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As a nature lover, I'm absolutely captivated by these designs. They evoke the beauty and tranquility of a lush garden. The butterflies and blooms feel so alive! I can't wait to use these designs to bring a bit of the outdoors into my home. -
Nak tambah lagi collection of TMWL. Clutch tu wowww 11 -
Gorgeous to be presented for YBhg Datin Seri Dr Azizah, PMX wife -
Lovely Tiffin